We have developed a robust training schedule to deliver virtual training to successful candidates, coordinated by Ronan Gilloway, who was recently named CCNNI’s Trainer of the Year 2021. If your role is chat based, you may be expected to manage several/multiple chats at the same time after initial training is completed.Īll training will be provided virtually until such time as we can return safely to our offices. Interactions with our customers is through either a Chat or a Call platform. ![]() Successful candidates will be trained to offer first level technical support, primarily through digital interactions, for computer hardware and Allstate software issues, and you will work as part of a team in a dynamic technical support center environment. In this role you will act as a Trusted Advisor for Allstate and provide a world class service to Allstate agents and employees. We are hoping to return to office in September and when our offices reopen, employees can choose a blend of working in the office or at home throughout the week. We recently received the prestigious CCNNI Silver Award for Home Working Programme of the Year, which recognized our resilience in adapting to coronavirus challenges and the success of our employees working from home. We’re doing everything we can to keep our employees safe. Like most other businesses right now, we’ve had to adapt how we work. Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. ![]() Employees based in GB will be employed on a permanent remote working contract. Our people are our greatest strength, and we work as one team in service of our customers and communities.Īllstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). We empower every employee to lead, drive change and give back where they work and live. You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good. That’s why now is an exciting time to join our team. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.The world isn’t standing still, and neither is Allstate. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. It is the Company’s policy to employ the best qualified individuals available for all jobs. This Employee Polygraph Protection Act prohibits most private employers from using lie detector tests either for pre-employment screening or during the course of employment. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the “EEO is the Law” poster click here. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.įor jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance.įor jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
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